Refund policy
Return & Refund Policy
Return & Refund Policy
At Korean Food Station, customer satisfaction is important to us.
Due to the nature of food products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been delivered.
A refund or replacement will only be provided if:
- The product received is expired at the time of delivery.
- The customer contacts us within 24 hours of receiving the order.
- Clear photos or videos showing the expiry date and product condition are provided.
We do not offer refunds or returns for:
- Change of mind.
- Incorrect orders placed by the customer.
- Taste or personal preference.
- Products that have been opened, consumed, or damaged after delivery.
If your product is confirmed to be expired upon arrival, we will provide a replacement or a full refund after verification.